Privacy Policy

At Autism Plumber, we value the trust you place in our family-owned business. Just as we stand on unwavering integrity in our plumbing services, we are committed to being proactive and clear about how we handle your personal information.

Information We Collect

We only collect information that is necessary to provide you with expert plumbing solutions.

Contact Information: When you fill out our contact form, we collect your name, phone number, and email address to respond to your request.
Service Details: We collect information regarding your plumbing issues (such as leaks, clogs, or installation needs) to provide accurate solutions for your single-family dwelling or farm building.
Newsletter Data: If you opt-in to our Mailchimp signup, we collect your email address to share helpful plumbing tips and company updates.
Comments: When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Usage Data: We use Google Site Kit to collect anonymous data about how visitors use our website, which helps us improve your experience.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

How We Use Your Information

Your information is used strictly to serve you and your home:

To schedule and perform professional plumbing repairs and installations.
To provide proactive communication regarding your service appointments.
To send requested information or marketing materials via Mailchimp (only if you have opted in).

Third-Party Services

We use trusted third-party tools to help us run a modern, efficient business:

Google Site Kit: For website analytics and performance tracking.
Mailchimp: To manage our email communication and subscriber lists.
Contact Forms: To securely capture your service requests.

Google Measurement Services

We use Google Site Kit to integrate Google Analytics. These services use cookies to help us analyze how users navigate our site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website and compile reports on website activity. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Our Commitment: We Do Not Sell Your Data

Standing on our foundation of genuine kindness and integrity, we will never sell, rent, or trade your personal information to third parties. Your data is used solely for the purpose of providing you with the absolute best service and support.

How Long We Retain Your Data

Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Service Records: For users that request plumbing services or contact us through our forms, we store the personal information provided for as long as necessary to maintain your service records and professional history.
User Accounts: For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).

Your Data Choices

Opt-Out: You may unsubscribe from our Mailchimp email list at any time by clicking the “Unsubscribe” link at the bottom of our emails.
Access & Deletion: If you would like to review or request the deletion of the contact information we have on file for your plumbing jobs, please contact us directly at 517-499-4761.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:

Autism Plumber

Roxboro, NC

Phone: 517-499-4761

Email: [email protected]

Website: autismplumber.com